Returns & Exchanges

At Urban Carry Holsters, we want to ensure you find the perfect fit for your gear with our 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer a streamlined process for returns and exchanges to keep you carrying with confidence.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unused holster in its original packaging, ensuring all clips and accessories are included to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

4

Receive Refund or Exchange

Once our warehouse inspects the returned item, we will process your refund to the original payment method or ship out your new exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing